What is the biggest "headache" you’ve had to deal with lately?

Do you usually have a "Plan B" to back up your main plan?

Looking back at a stressful day, how did it turn out in the end?

When was the last time a system or app broke down on you?

What is a common "glitch" or annoyance you run into daily?

Is there a specific bottleneck you are currently looking into?

How did you finally sort out a recent misunderstanding?

What was a work mystery that took you a while to figure out?

When you messed up a small detail, how did you fix it?

What usually causes your team to fall behind schedule?

If you have a question or questions that you'd like to discuss during your class, please write them down.