We received a firm warning from our supervisor that our project was about to be overdue. 

Messages with a firm tone are more likely to be taken seriously. 

When receiving a message like that, it’s easy to assume the writer was angry. 

It’s important not to assume someone’s intentions, as messages don’t always convey everything. 

Write a reply to the email in the body, and discuss the draft with your tutor.

이메일에 대한 답장을 본문에 작성하고, 튜터와 초안을 논의하세요.

(Following Question 1) What parts of the email, if any, did you find hard to write? 

(질문 1에 이어) 이메일에서 작성하기 어려웠던 부분이 있다면 어떤 부분입니까?

Imagine that your employee, Alex, hasn’t responded to your follow-up reminders, and you need to check in again. Draft an email to Alex, and discuss the draft with your tutor.

직원 Alex가 후속 알림에 응답하지 않아서 다시 확인해야 한다고 가정해 보세요. Alex에게 이메일 초안을 작성하고 튜터와 초안을 논의하세요.

(Following Question 3) Do you think writing emails for individuals is harder or easier than writing those for groups? 

(질문 3에 이어) 개인 이메일을 작성하는 것이 그룹 이메일을 작성하는 것보다 어렵다고 생각하시나요?

Imagine that you are giving a general reminder to a team of employees about an upcoming deadline. Write a gentle reminder email to the group, and discuss the draft with your tutor.

다가오는 마감일에 대해 직원 팀에게 일반적인 알림을 제공한다고 상상해보십시오. 그룹에 알림 이메일을 작성하고 튜터와 초안을 논의하세요.

(Following Question 5) Do you think gentle reminders are easier to write than more formal ones? Explain.

(질문 5에 이어) 부드러운 알림이 공식적인 알림보다 작성하기 더 쉽다고 생각하시나요? 설명해 보세요.

Imagine that you received a reminder email from a colleague or supervisor. Respond to their email, and discuss the draft with your tutor.

동료나 상사로부터 알림 이메일을 받았다고 상상해 보세요. 이메일에 응답하고 튜터와 초안을 논의하세요.

If you have a question or questions that you'd like to discuss during your class, please write them down.

궁금한 점이 있거나 수업 중에 얘기해 보고 싶은 질문이 있으면 적어주세요.

Firm and friendly reminders

[Practice] Business Email Scenarios (2)

단호하지만 친절한 리마인드 법

<span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">If you’ve worked in a managerial role, you likely are familiar with the importance of reminder emails. People get busy in their day-to-day work lives, and sometimes the things that need to be prioritized aren’t always prioritized. That said, as the manager, you’re responsible for ensuring that urgent work does get done, though sending <span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">firm [1]<span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"> reminders regarding urgent deadlines can be difficult. Have a look at the below guide to writing firm and friendly reminder emails and note any useful points you might be able to take away. <span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">To begin, have a look at the below sample email from Alex to Quinn regarding Quinn’s nearly overdue assignment.  <ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-style: italic; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1"><span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Subject: <span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-style: normal; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Checking in RE: the Banana Project presentation</li><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-style: italic; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1"><span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Body: </li></ul><span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Hey Quinn,<span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Hope all is well! I was looking over some final details on the Banana Project today and noticed that the presentation is incomplete—I just wanted to bring this to the top of your inbox, since our trial run is coming up on the 3rd. <span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Let me know if I or the team can support you in this and if you run into any difficulties along the way. Looking forward to chatting next Monday.<span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">	<span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">My best,<span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Alex<span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"> <span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">Tips<span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Make sure to be polite but firm!<ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1"><span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">As with all emails, formality and politeness are important. But, as this is a second reminder, it’s important to make clear that there is a certain degree of urgency. Soften statements with “just” or “noticed” to help keep things formal.</li></ul><span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Assume [2]<span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"> the best.<ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1"><span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Always assume that those you’re working with are doing their best. Assuming good intentions is an important practice for almost all interactions, but especially in the case when providing reminders. </li></ul><span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Clearly state any important deadlines. <ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1"><span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Any deadlines that are upcoming and need urgent attention should be noted in your reminder email. </li></ul><span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Keep it short and simple.<ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1"><span style="12pt; font-family: Georgia; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">Avoid discussing unrelated topics in the course of your reminder email—other things that are less important can be discussed in separate conversations or email messages. You don’t want to distract from the heart of your reminder. </li></ul> <span style="12pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">ExpressionsTo give polite and firm observations or reminder statements <ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1">I just wanted to bring this to your attention….</li><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1">I noticed that the …. Project is unfinished…. </li><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1">I wanted to check-in on how the project is going, as our deadline is coming up on…. </li></ul>Ensuring that employees feel supported<ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1">If any new issues have come up, feel free to write me an email! </li><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1">Let me know if the team and I can support you at all with this… </li><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1">I know that the change in deadline can be daunting, so do let me know if there’s anything we can do to help with…</li></ul>Setting expectations about following-up<ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1">Once you get a chance to wrap up… would you mind forwarding the completed deck to me? </li><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1">Since the team is meeting on Tuesday, would a deadline of Monday at close of business work for you? </li><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Georgia; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1">Let’s check-in on the progress of the project at the end of the week! </li></ul><span style="12pt; font-family: Georgia; color: rgb(22, 28, 45); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">(Please note that Korean translations and audio are not provided for the above expressions.)<span style="12pt; font-family: Georgia; color: rgb(22, 28, 45); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">

<span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">여러분이 관리자로 일한 경험이 있다면 리마인드 이메일의 중요성을 잘 알고 있을 것입니다. 사람들은 매일의 업무를 하느라 바빠서 때때로 우선순위가 높은 일을 먼저 처리하지 못하는 경우가 있습니다. 그렇지만 관리자로서 여러분에게는 급한 일이 제대로 수행되도록 확인해야 할 책임이 있습니다. 비록 임박한 마감일을 단호하게 리마인드하는 일이 어려울지라도 말입니다. 단호하지만 친절한 리마인드 이메일을 작성하는 방법에 대한 아래 내용을 읽고 <span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(0, 0, 0); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">도움될만한 점이 있는지 살펴보세요.  <span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">먼저 마감일이 임박한 퀸의 과제와 관련하여 알렉스가 퀸에게 보낸 아래 이메일을 읽어 보세요.<ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1"><span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-style: italic; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">제목<span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">: 바나나 프로젝트 발표건에 대한 체크인</li><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1"><span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-style: italic; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">본문<span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">: </li></ul><span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">퀸에게<span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;"> <span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">잘 지내고 있으시죠? 오늘 바나나 프로젝트에 대한 최종 세부사항을 점검하던 중 발표 자료가 아직 완료되지 않은 것을 알게 되었습니다. 오는 3일에 모의 발표가 있을 예정이라, 그냥 이 내용을 퀸의 인박스 맨 위쪽으로 올려놓고 싶었습니다. <span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">저나 팀의 도움이 필요하거나 도중에 어려움이 생기면 알려주세요. 다음주 월요일 미팅때 논의하시죠. <span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">	<span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">감사합니다.<span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">알렉스 드림 <span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-weight: 700; font-variant-numeric: normal; font-variant-east-asian: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">팁<span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">공손하지만 단호하게 쓰세요<ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1"><span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">모든 이메일이 그렇듯이 격식과 예의는 중요합니다. 하지만 이것은 두번째 리마인드 이메일이기 때문에 어느 정도 긴급성을 분명히 나타내는 것이 중요합니다.  "그냥" 또는 "알게 되었습니다" 같은 단어로 격식을 갖춤으로써 표현을 부드럽게 하세요.</li></ul><span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">지금이 최선이라고 가정하세요<ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1"><span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">언제나 함께 일하는 사람들이 최선을 다하고 있다고 가정하세요. 상대방이 좋은 의도를 가지고 있음을 가정하는 것은 거의 모든 상호작용에서 중요하지만 특히 리마인드를 줄 때는 더욱 그렇습니다. </li></ul><span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">중요한 마감날짜를 분명히 명시하세요<ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1"><span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">상대의 긴급한 주의를 요하는 임박한 마감날짜는 리마인드 이메일에 꼭 들어있어야 합니다. </li></ul><span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">짧고 간단하게 쓰세요<ul style="margin-bottom: 0px; padding-inline-start: 48px;"><li dir="ltr" style="list-style-type: disc; 12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre;" aria-level="1"><span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(29, 28, 29); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">리마인드 이메일에 관련 없는 내용은 언급하지 마세요. 중요도가 낮은 다른 것들은 별도의 대화나 이메일에서 다룰 수 있습니다. 리마인드를 하고자 하는 핵심 주제에서 벗어나지 않는 것이 좋습니다. </li></ul> <span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(22, 28, 45); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">(팁 아래 표현에 대한 한글 번역과 오디오는 제공되지 않습니다.)<span style="12pt; font-family: Nanum Myeongjo, serif; color: rgb(22, 28, 45); background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; vertical-align: baseline; white-space: pre-wrap;">