Terms of Service

Article 1 (purpose) The Terms and Conditions shall be governed by the terms and conditions of use of the services, including the online English language education platform (www.ringleplus.com) and all services provided (hereinafter referred to as "Services") by the Ringle English Education Services. The purpose of this document is to define the rights and duties of the company and its members, responsibilities, procedures and other requirements. Article 2 (Definition of Terms) Terms used here are defined as follows. "Services": All of the lessons, corrections and all available content provided by the company "Member": means a person who has entered into a contract with the Company for the use of "Services" and uses the "Services" provided by the Company "Email (ID)": Internet mail account. The Company shall use the "e-mail" of "Member" as a unique ID for identification of "Member" and use of the "Service" of "Member" "Password" means a combination of letters and numbers set by the "Member" in order to ensure that the "Member" is in conformity with the "E-mail (ID) "Administrator" means the person selected by the Company for the overall management and smooth operation of the "Service" "Credit": Ring 1: 1 English Conversation or Interview One lesson is called credit. One credit means one lesson. "Package" means the unit in which Ringle sells two or more credits. For example, the 6 credit package means a bundle of 6 lessons. Article 3 (Effect and Change of Terms) The Company shall post on the initial screen of the "Service" site so that the "Members" can easily understand the contents of these Terms and Conditions. The Company may change this regulation, and the changed regulations shall become effective by notifying them in the same manner as in article 1 above. In case of amendment of the terms and conditions, the Company shall specify the reasons for revision and the date of enforcement, together with the current terms and conditions, at least 7 days before the effective date, however, changes to important regulations regarding the rights or obligations of "members" shall be announced at least thirty (30) days in advance, and the revised terms shall be notified by "email" registered by "member". If the "member" does not expressly indicate his intention to refuse the change until the effective date of the change, the "member" shall be deemed to have agreed to the revised terms. However, "Member" may discontinue the use of the "Service" and terminate the agreement if he / she does not agree with the changed terms. "Member" shall observe the obligation to observe the change of the Terms and the Company shall not be held responsible for the damage caused by the change of the Terms Article 4 (Rule of Terms) The matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the laws of the Telecommunications Basic Act, Telecommunications Business Act, Online Digital Content Industry Development Act, Consumer Protection Acts in Electronic Commerce, The Act on Consumer Protection, the Regulation on the Regulation of the Terms, the Guidelines for the Protection of Digital Content Users established by the Minister of Culture, Sports and Tourism, and other related laws and practices. Article 5 (Establishment of Use Contract) The use contract is established by the consent of the company's use of the user's application for use and the user's terms and conditions. Anyone who subscribes to the "Member" and wishes to use the "Service" must provide the personal information requested by the Company. The Company may not accept applications for the use of the following items. 1) If the name is not a real name or someone else's name is used 2) In case of applying for false information, 3) When applying for the purpose of hindering social order or good morals 4) In case the application requirements set by Ringle are not satisfied Article 6 (Change of Agreement) "Member" may view and modify member’s information at any time. However, the e-mail (ID) required for "service" management can not be modified. "Member" shall notify the Company of any changes made by the Member at the time of subscription, by online modification or by e-mail or other means. The Company shall not be held responsible for the disadvantage caused by not informing the Company of the changes in Paragraph 2. Article 7 (Obligation to protect personal information) The Company collects a minimum amount of information for the use of the Service when collecting information from the User. When a company collects personal information that can be used to identify a user, it must obtain the user's consent. The personal information provided may not be used for any purpose other than the consent of the user or provided to a third party, and the company assumes all responsibility for it. If you need to obtain consent from the user, you must provide the identity of the person in charge of personal information management (affiliation, name, phone number and other contact details), purpose of collection and use of information, (Hereinafter referred to as the "Information and Communication Network Act") related to information provision (such as fiduciary, entrusted business contents, and information provision items). "Member" may withdraw this consent at any time. The Company limits the number of "Administrators" to a minimum number for the protection of personal information and takes all responsibility for any damages to the user due to loss, theft, leakage, alteration of user's personal information. A third party who receives personal information from the Company or any other person destroys the personal information without delay when it achieves the purpose of collecting or receiving the personal information. Article 8 ("Membership" "ID" and "Password" Management Obligations) The responsibility for the management of the "e-mail" (ID) and "password" of "member" belongs to "member" and should not be used by a third party. The Company reserves the right to restrict the use of the "e-mail (ID)" if the "e-mail (ID)" of the "member" is concerned about the leakage of personal information, antisocial or mysterious misconduct. "Member" shall promptly notify the Company and follow Company instructions if the "ID" and "Password" are stolen or recognized by a third party. The Company shall not be held responsible for any disadvantages caused by failure to follow the Company's guidance even if the "Member" does not notify the Company in the case of Paragraph 3 or notifies the Company. Article 9 (Provision of Information and Notice to Members) The Company may provide the Member with a variety of information necessary by the Member during use of the Service by means of e-mail, wired or correspondence. Article 10 (Obligations of the Company) The Company has an obligation to provide "services" continuously and reliably as stipulated in these Terms and Conditions. The Company shall not engage in any activities that are prohibited by these laws and these Terms of Use or against the Company's moral and ethical conduct. If you find that a comment or complaint from a "Member" in connection with your use of the Service is justified, you must do so. For comments or complaints submitted by "Members", we use the bulletin board or send e-mails to process "Member" and the results. The Company shall have a security system to protect the personal information (credit information protection) of "members" and shall not disclose or distribute to third parties without their consent. However, in cases where there is a request from the national agency pursuant to the provisions of the Act, such as the Basic Act on Telecommunications, a request for criminal investigation, a request made by the Information Communication Ethics Committee, or a request made pursuant to other relevant laws and regulations, It does not. Article 11 (Obligations of Members) "Member" shall not engage in any of the following acts when using the "Service". 1) Registration of false contents when applying or changing 2) stealing of other’s information 3) Infringement of intellectual property rights such as copyrights of the company and other third parties 4) Acts that impair the honor of the Company and other third parties or disrupt business. 5) Obscene or violent messages, images, voices when using Services. 6) Using "Services" for commercial purposes without the Company's consent. 7) Other illegal or unlawful acts "Membership" shall be published by the company in the notice for each content, or abide by the restrictions of use that are separately announced "Member" may not commercially use the materials described in "Services", such as processing and selling information obtained through the Company's "Services", or conduct business activities using the Services. However, in the case of non-commercial purposes, the Member may obtain prior consent from the Company. Article 12 ("Service" provision and suspension) The use of the "Service" shall be conducted 24 hours a day, 7 days a week, unless there is any special business or technical obstacle. The company can divide the "service" into a certain range and specify the available time for each range separately. However, in such cases, the contents shall be announced in advance. In the event that there is a system maintenance inspection, replacement or breakdown of communication such as computer, communication disconnection, or there is a reason for operational reasons, "administrator" can arbitrarily set the date and time and suspend the provision of "service". In this case, the "Member" will be informed in advance, and if there is any unavoidable reason, you can notify the post. The Company may change any or all of the Services provided. If there is any change in the method, content, and time of use of the "Service", the reason for the change, the details of change, and the date of service should be posted on the "Service" announcement screen for more than 7 days prior to the change. Changes and cancellations can be made at any time up to 24 hours before lessons start (eg 28 hours before classes begin). If a tutor is assigned to a lesson and cancels the lesson within 24 hours of the start of the lesson (eg 16 hours before lesson starts), the credit will be deducted. However, if the tutor is unassigned, you can cancel / change the lesson at any time. Also, credits will automatically expire if their credits expire. We do not offer refunds for credits that have been deleted or destroyed. If there is an objection related to the deletion of the credit due to the customer's fault, the "member" must notify the company, and if the "member" does not notify the company or notifies the company, the company is not responsible for any disadvantages. We will not compensate for the lateness of the "member" lesson. Lessons begin and end at scheduled times. However, in case of tutor’s lateness, lessons will be held for 40 minutes from the start of lessons. Article 14 (Regulation of Point) The points awarded to the students and subscribers by RINGLE can be used as a reserve to discount the price of Ringle service. The points are the points recommended by the prospective student for payment of four or more number of lessons, the reward points provided to the students when the defects occur in the Ringle service (for example, when the tutor cancels before 24 hours), and the event point that Ringle provides to the subscriber for event purpose. The recommendation point is the point of the reward given to the recommender at the time of purchase made by recommended person with more than a certain amount defined by the RINGLE, and it is possible to exchange it with the reward product other than the Ringle lesson discount purpose. Lesson points are points that are provided to students who achieve the mission defined by RINGLE, and the requirements for earning lesson points are indicated on the points page. The reward points are points provided to the students for the purpose of reward when the fault of the RINGLE service occurs, and the requirements for the reward are indicated on the point page. The event point is the point where RINGLE offers the members who are designated by RINGLE team for marketing and promotion purposes. Points other than the recommended points are only available for the Ringle lesson discount, and can not be exchanged for the recommended Rewards. All points are valid for one year from the date of creation, and points will expire after one year. Article 15 (Refund Policy) The Company will issue a refund for the "Member" refund request by January 31, 2019 based on the Seoul time zone, subject to the following provisions. 1) Make a full refund for the paid intensive lessons 2) No refunds will be given for lessons already in progress. 3) No refund will be given for lesson earned free of charge. 4) In the case of a "member" who was offered with a special package at a discounted price, the lesson that has already been taken is calculated at the normal price, not at the discounted price. 5) No refund for extended credit 6) No refund will be given for the purchase that came with the registration card or the proof receipt. The Company will provide a refund to members based on the following principles starting from February 1, 2019, based on the Seoul time zone. 1) There is no refund for lessons offered free of charge or for lessons that have been completed or for which credits have been deducted (for example, lessons canceled within 24 hours of the beginning of the lesson or lessons the student has missed). 2) Refunds for paid lessons purchased by a member can be made if the following criteria do not apply. Non-refundable credits during paid lessons are listed below. 2-1) The company does not provide a refund for less than half of the lessons. (For example, for a 30-day plan, no refund will be granted after the moment that 15 days left). However, the extension of the validity period will be provided in accordance with the "Extension of the validity period of the RINGLE". 2-2) The company can not refund from less than half of package purchased by the member. (For example, if a member buys 6 credits as one package, no refund will be made from the three remaining lessons). However, the extension of the validity period is provided in accordance with the "Extension of the validity period". 2-3) The company does not refund credits with an extended validity period. 2-4) The company does not refund the lessons for which the certificate of attendance / attendance is issued 3) The Company will provide a refund after calculating the refundable amount based on the company's refund calculation formula for refundable credits. 3-1) If the member has not yet started lessons, we will give you a full refund (unless you are covered by the refund policy 2-4) from February 1 st, February 15 , If you do not take one lesson and have a valid period of stay, you will be given a full refund if you do not receive your certificate of attendance / attendance) 3-2) If a member requests a refund for the package that started the lesson (for example, request a refund for the remaining 4 lessons after taking two lessons from 6 lessons package), Ringle refunds the follow lessons: "refundable lesson" (Refundable amount = settlement amount - fixed price per lesson* the number of lessons that have been conducted) You can see the "Fixed Price" for lessons you have already completed on the Credit Management page. 3-3) Reimbursement Amount Payment method will be provided by the member by credit card, by cancellation of payment, by wire transfer when payment is made by bank transfer. Article 16 (Restrictions on Credit Derivative Credit Extension, Extension and Termination) The Company will proceed with deduction and extension of the validity period in accordance with the following provisions. 1) The validity period of the package starts to be automatically deducted from the expiration date of all credits in the package after the first lesson is completed. (For example, when using the 20th from a package, the remaining 19 credits will be deducted automatically from the completion of the first lesson.) Or, after five years from the date of purchase, the expiration date will automatically be deducted. 2) Application for extension of the period of validity of the package is possible from the time when the validity period falls below the first half. (For example, in case of 6 times 30 days package, validity period can be extended from 15 days or less.) The amount for extending the validity of the package can be found in the 'Expiry Amount Policy' and posted on the Credit Management page. 3) The expired credits can only be revived within 3 months of their expiration. The amount for the credit revival can be found in the "Credit Renewal Policy" and posted on the credit management page. Article 17 (Restrictions on Use and Restriction of Copyright) The copyrights and other intellectual property rights of the work created by the company belong to the company. You shall not reproduce, transmit, publish, distribute, broadcast or otherwise use the information to which the intellectual property rights belong to the Company without the prior consent of the Company for commercial purposes or for any third party. The Company shall notify the user of the use of the copyright belonging to the user in accordance with the agreement. Data and data copyrights arising from the lesson and service results from February 1, 2019 in Seoul time zone belong to both company and member. The Company implements its non-disclosure agreement (NDA) on the outcome of the lesson and service activities to ensure that the data / data are not exposed outside the customer information. However, data / materials are stored in a form that is not personally identifiable, and the company has the right to use the data / data for research and product development purposes. The products are available for marketing and promotional purposes, with the member's consent, or for features provided free of charge. Article 18 (Termination of Contract and Restriction on Use of "Service") When a member wishes to terminate the contract, the member must apply for termination to the company through the service. The Company may terminate the use contract or suspend the use of the "Service" without any prior notice if the "member" has performed any of the following acts. 1) The member has stolen someone's "e-mail (ID)" and "password" 2) If the member intentionally interfere with the operation of the Service 3) If member’s name is not a real name 4) In case of deliberate dissemination of contents that are impeded by public order and morals 5) "Member" plans or implements the use of the "Service" for national or public interest purposes 6) In case of damaging the reputation of the company or other person or causing disadvantage If the Company intends to restrict the use pursuant to Paragraph (2), the Company shall notify the User or its agent by e-mail or other means by setting the reason, date and other matters. However, this shall not apply if the Company admits that it is necessary to suspend the use of the Company urgently. A user who has been notified of suspension of use pursuant to Paragraph (2) or his / her agent may file a complaint if he / she has objected to the notice of suspension. The Company may delay the suspension of use of the objection under Paragraph 3 until the period for confirmation, and notify the user or its agent of the result. The Company shall immediately terminate the use suspension if it is confirmed that the reason for suspension of use is resolved during the suspension period. Article 19 (Indemnity) The Company shall not be liable for any damages incurred by the Member in connection with the use of any of the services provided free of charge. Article 20 (Disclaimer) The Company shall be exempted from liability for the provision of the "Service" if it can not provide the "Service" due to natural disasters or force majeure. The Company shall not be liable for any disruption in the use of the Service due to the cause of the Member. The Company shall not be held responsible for the contents of the information, data, facts, credibility, and accuracy of the "member" in "service". Article 21 (Competent Court) If a lawsuit is filed against a dispute arising from the use of the Service, the court of competent jurisdiction over the headquarters of the Company shall be the court of competent jurisdiction.