Last Updated Date: December 04, 2020 Ringle, Inc., including our Ringle affiliate companies (“we”, “us”, “our”, or “RINGLE”), provides this Community Guidelines Policy (the “Community Guidelines”) as a part of our Terms of Service to inform you of our policies and procedures for interacting with us and others RINGLE Site and Services. The purpose of this policy is to set community standards for all of users to communicate, collaborate, teach, and learn within a safe and respectful environment. This policy is meant to provide a firm set of standards to define what kinds of conduct and content we will allow on our platform. Keep in mind that we will enforce a strict “zero tolerance” policy for conduct we believe may damage or harm our community. Although you may not appreciate or agree with all of our policies, we must comply with all applicable laws and regulations to create an environment where every user can be heard and appreciated equally, and we expect you to respect these guidelines for this reason. We may change our Community Guidelines from time to time. The most updated version of the Community Guidelines is available at https://www.ringleplus.com/en/student/policy/community-guidelines. We will notify you of any material changes by posting the new Community Guidelines wherever they may appear on our Site, and give you notice that they have been updated according to our Terms of Service. Your continued use of any Services following any changes to these Community Guidelines will be considered your acceptance to our changes. You should consult this policy regularly for any changes, and it is your responsibility to become aware of and understand them. Unless otherwise defined in this policy, capitalized terms will have the same meanings as in our Terms of Service. We reserve the right to remove any Content or disable, suspend, or terminate user accounts if we determine, in our sole discretion, the Content or conduct is in violation of the letter or spirit of any of these Community Guidelines. BULLYING & HARASSMENT We strictly prohibit any Content or conduct which we believe, in our sole discretion, constitutes harassment, stalking, intimidation, or abuse towards others, including any of which is based on a user’s race, ethnicity, or country of origin. We will remove Content, and may suspend or terminate users from accessing our Site if we determine any Content or user conduct willfully or knowingly targets users or private, non-public figures for shame or ridicule. Violating Content and conduct includes unsolicited feedback, messages, or submitted Content which could be seen as offensive, degrading, or humiliating to another user of the Services, according to reasonable community standards. Offending conduct also includes submitting frivolous or false claims of violations of our Community Guidelines by a user. We reserve the right to remove any Content or disable, suspend, or terminate user accounts if we determine, in our sole discretion, the Content or a user’s conduct is meant to harass, annoy, stalk, intimidate, shame, or abuse other people. PUBLIC SAFETY We will remove Content, disable user accounts, and cooperate with law enforcement and private parties if we have a reasonable belief there is a credible and genuine risk of harm or threats of harm to the public, us, or our user community. If any threatening language or conduct is reported to us, we will review any such reports to determine whether they affect public or personal safety of our users or any member of the public, and we reserve the right to report that language or conduct to relevant authorities as permitted or required under applicable law. HATE GROUPS & CRIMINAL ACTIVITY We would like to support a diverse community of users of all beliefs and backgrounds, and while we support free speech for all our users, we will not permit any persons or organizations to use our Site or Services to engage in what we reasonably believe is objectively violent, hateful, discriminatory, or criminal, or any other activity which may be physically, mentally, or financially harmful to people, animals, or businesses, or which support or celebrate any persons or organizations that promote any of these activities. We prohibit hate speech on our Site and Services. Hate speech includes any language, Content, or other communications or information that attacks users or other people on the basis of their race, ethnicity, national origin, religion, sexual orientation, sex, gender, gender identity, disability or disease, or any other characteristic that is protected from discrimination under applicable law. However, users should understand that people may discuss hate speech, or even repeat hate speech as part of a constructive educational conversation during Lessons. We reserve the right to permit such Content if we reasonably determine that it is used to raise awareness or to educate other people about hate speech. PERSONAL PRIVACY We respect the privacy of our users and the public, and we expect you to do the same. We strictly prohibit our users from collecting, storing, or using any information about other users, especially but not limited to their Personal Information, without their express, prior consent. We strictly prohibit users from posting, submitting, or contributing any information or commentary about any other private person without that person’s express, prior consent. Private persons are people whose actions or profession are not newsworthy or of general public interest. PUBLIC FIGURES Even though public figures are newsworthy and in the public eye, we do not tolerate any Content or conduct which constitute credible threats or hate speech directed towards those persons and which does not promote objectively constructive discussion or conversation. SEXUAL CONTENT AND EXPLOITATION We prohibit any Content that threatens, promotes, or suggests sexual violence, assault, or exploitation. We have no tolerance for this type of Content or conduct, including but not limited to solicitation of sexual material, sexual Content involving minors, threats or offers to share overtly sexual images, or offers of sexual services. We will not hesitate to refer any offending Content, or report any conduct to law enforcement as we see fit. VIOLENCE AND GRAPHIC CONTENT While we recognize that Content depicting or describing violence or graphic subject matter, such as acts of war, abuse, or similar may be used or discussed for public awareness, or as matters of public interest or concern, some persons may be particularly sensitive to this type of Content due to cultural or age concerns. For that reason, we may restrict violent or graphic Content as we see fit. CONTROLLED GOODS AND SUBSTANCES Although certain goods and substances, such as drugs, alcohol, or firearms may be legal to sell or promote outside of our platform, we do not permit our users to use our Services to buy, sell or trade legal or illegal drugs, alcohol, tobacco, firearms, ammunition or any other goods or services which are regulated and controlled under applicable law. While we do not discourage users from engaging in conversation or providing feedback regarding controlled goods and substances (except when they otherwise violate our Community Guidelines), we do not support commercial activity which does not comply with our Terms and all applicable laws and regulations. REPORTING VIOLATIONS TO US We encourage you to report any suspected violations of these Community Guidelines to us. In order to take action about any offending Content or conduct on the Site or made available through the Services however, you must provide us with sufficient information to identify and address the alleged violation. You may report violations to us by contacting us at contact@ringleplus.com, or through any reporting functionality we provide through the Site. We may ask you to provide information such as (1) the location and/or pages on the Site or other Services where offending Content may be found; (2) a summary or description of conduct which you believe violates the Community Guidelines; and, as applicable (3) your reason why you believe Content and/or a user should be suspended from using our Site and Services. Please keep in mind that while we have a zero tolerance policy for abuses of our Community Guidelines, we ultimately decide, in our sole reasonable discretion, whether any alleged violations are legitimate or credible, and whether we will take any action in response to a report. Do not submit false or frivolous reports of abuse. We reserve the right to take action against any user that submits false or frivolous reports of abuse regarding other users or any part of the Services.