RINGLE English Education Services Co., Ltd. (hereinafter referred to as "the Company" "RINGLE") is required to comply with the provisions of the relevant laws and regulations on personal information protection, such as the Communication Confidentiality Protection Act, the Telecommunications Business Act, the Act on Promotion of Information Network Usage and Information Protection. We are committed to protecting the rights and interests of our "members" by establishing a personal information processing policy in accordance with relevant laws and regulations.
"RINGLE" enacts and enforces a personal information processing policy to protect the personal information of "members" and to smoothly handle complaints related to personal information.
When RINGLE revises a personal information processing policy, RINGLE Immediately posts changes to the homepage
(ringleplus.com) or notify them by member’s individual email.
Article 1 (Collection Items of Personal Information, Purpose of Use and Collection Method)
"RINGLE" shall not use the personal information of "members" beyond the scope of the notice set out in this
article except by the consent of the "member" or by the provisions of laws and regulations. The purpose of
utilizing collected personal information is as follows.
1. Membership Management: Confirmation of the identity of the member by the use of the membership service,
identification of the individual, illegal use of the bad member and prevention of unauthorized use, restriction
of the number of joining and subscribing, confirmation of the legal representative, providing up-to-date
information such as age verification, complaint handling, and civil affairs consultation processing,
2. Implementation of contracts and settlement of fees: Providing all learning services and contents, payment of
service fees, delivery of goods, provision of financial services, collection of fees, etc.
3. Use in marketing and advertising: development and advancement of new services, delivery of advertisement
information such as events, provision of services according to demographic characteristics, and advertisement
4. Collection and use for cause identification and handling in case of an accident
Article 2 (Personal Information Collection Items)
The following information will be collected to identify members when members sign up.
- Item: Name, e-mail (ID), password, subscription authentication information (e-mail address, mobile phone
number), legal representative information for under 14 years
We can collect additional information to provide you with a smooth customer consultation and personalized
- Items: English name, contact information (e-mail address, mobile phone number), authentication information
(e-mail address, mobile phone number), job and role, time zone of residence, whether or not to receive mail,
course information, and event news.
Additional information and additional services may be collected after obtaining the user's consent only to the
user of the service during the use of the service or the event application.
- College Student, Graduate Student Discount: Certificate of enrollment or student ID,
- Feedback and recording and corrections on english use provided after the end of lesson
The following information may be automatically generated and collected during the process of using the service
or processing the business.
- Connection IP information, cookies, payment records, access logs, service usage records, bad usage records
The following payment information may be collected during the use of paid services.
- Credit card payment: Name of card, card number, cardholder's date of birth, expiration date, etc.
- When transferring money: Bank name, Depositor’s name, account number, etc.
The Company collects personal information in the following ways:
Sign up and edit information
Telephone, messenger, offline personal consultation
Provision from affiliates
Auto collection through information collection tool
Article 3 (Retention and Use Period of Personal Information)
"RINGLE" may retain and use the personal information of "members" collected while "member" maintains membership,
and shall not be liable for any loss or expulsion of the "member" Delete and destroy collected member
information. However, despite the withdrawal or loss of qualification of a "Member", the following information
will be retained for the period specified below for the following reasons:
1. Retain information by RINGLE’s internal policy
- Retention items: name, email address (ID), phone number, lesson log
- Preservation grounds: Restriction on re-entry and confirmation of service duplication
- Retention period: 1 year after membership withdrawal,
2. Reason for holding information by relevant laws and regulations
If it is necessary to preserve in accordance with relevant laws and regulations such as commercial law, consumer
protection law in e-commerce, etc., the company keeps the member information for a certain period determined by
related laws and regulations. In this case, the company uses the information it keeps only for the purpose of
keeping it, and the preservation period is as follows.
Records on contract or withdrawal of subscription (record of consumer identification information, contract,
withdrawal of subscription, etc.) - Act on Consumer Protection in Electronic Commerce etc. - 5 years
Record of payment and goods supply - Act on consumer protection in electronic commerce - 5 years
Records on complaints and disputes of consumers - Act on consumer protection in electronic commerce - 3 years
Records on the collection, processing and use of credit information - Act on the Use and Protection of Credit
Information - 3 years
Web site visit history (log, IP, etc.) - Communication secret protection law - 3 months
3. Retention of dormant members' information
If a member does not log in for more than one year (365 days) from the last access date, the ID of the member
becomes "Inactive Member" and the use of all services including member login is suspended, the dormant member
"is managed separately from other IDs. "RINGLE" will inform the member of the fact by e-mail 30 days before the
scheduled date of "inactive member", and the member will confirm his / her identity directly on RINGLE site
(ringleplus.com). The member can use the service normally again as soon as you apply for a termination of
Article 4 (Veto of Consent)
"Member" has the right to refuse consent to the collection and use of personal information. However, if you
refuse to consent to the minimum collection and use of personal information necessary for the signing of a
contract, you shall not use the RINGLE content and services (whether you are a person or not). If you refuse to
consent to the collection, you may not receive information about the event or benefit, or you may incur
disadvantages such as giving gifts, promotional items, or discounts.
Article 5 (Procedures and Methods of Destroying Personal Information)
In principle, RINGLE destroys without delay when the purpose of collection and use of user's personal
information are achieved. The procedure and method of personal information destruction of RINGLE is as follows.
- The information that the "member" inputs for signup etc. is destroyed after a certain period of time according
to the internal policy and other related laws and regulations (see the period of possession and use) after the
purpose is achieved. The information shall not be used for any purpose other than those held by law unless
otherwise provided by law.
In the case where the retention period of personal information has elapsed, it is recognized that the processing
of personal information is unnecessary when the personal information is unnecessary, such as attaining the
processing purpose of the personal information, abolishing the corresponding service, ending the business, we
will destroy the personal information from each day without delay (within 5 days unless there is a legitimate
- Personal information printed on paper is crushed by a crusher or destroyed by incineration.
- Personal information in the form of electronic files can be deleted using technical methods that can not be
recovered or reproduced.
Article 6 (Right of Members and Legal Representatives and How to Act)
1. "Member" may read or modify the personal information of "Member" at any time, and may refuse to accept or
cancel membership (withdrawal) if the user does not consent to the processing of personal information of
2. To view and modify personal information of "Member", please click "Edit My Information" and click "Delete
Account" to cancel the membership (withdrawal of consent) or withdrawal is possible. If you contact us by phone,
email, or personal information protection department, we will take action without delay.
3. Only members who are 14 years of age or older are allowed to register. In principle, we do not collect
personal information of children under the age of 14 who need the consent of legal representative to collect and
use personal information.
Article 7 (Installation, Operation and Rejection of Automatic Personal Information Collection)
RINGLE uses 'cookies' to store and retrieve your information from time to time to provide personalized and
customized services. Cookies are small text files that are sent to your browser by the server used to run the
website and are stored on your computer's hard disk. This information is only stored when "Member" provides
information, can not obtain information not provided by "Member", and can not access other files stored on the
computer. The purpose of the cookie and how to decline the cookie setting are as follows.
The purpose of the cookie
It is used to provide information optimized for users by analyzing the usage patterns (frequency of access,
visit time, and service interest) of members and site visitors.
Installing / operating cookies
1) "Member" has the option to install cookies. Therefore, "Membership" may allow all cookies by setting options
in the web browser, check each time a cookie is saved, or refuse to save all cookies. However, if "member"
declines to install cookies, it may be difficult to provide some services that require login.
2) How to set whether to install cookies is as follows.
- Internet Explorer: Tools ; Internet Options ; Privacy
- Google Chrome: Settings ; Advanced Settings ; Privacy
Article 8 (Technical / Administrative Protection Measures of Personal Information)
The Company takes the following technical and administrative measures to ensure the safety of personal
information in order to prevent the loss, theft, leakage, alteration or damage of personal information in
handling users' personal information.
1. Password management
The password of "Member" ID is known only to you, and you can check and change your password only by yourself
who knows the password.
2. Measures against hacking
"RINGLE" installs a security program to prevent leakage and damage of personal information caused by hacking or
computer viruses, periodically updates and checks the system, and technically and physically monitors and blocks
3. Minimization and training of handling staff
The company's personal information personnel are limited to the person in charge and are given a separate
password for this purpose. They are regularly updated, and we constantly emphasize compliance with the RINGLE’s
personal information processing policy through on-the-job training.
4. Establishment and enforcement of internal management plan
We have established and implemented an internal management plan for the safe handling of personal information.
5. Access restriction on personal information processing system
We take necessary measures to control access to personal information through granting, modifying, and deleting
access rights to the database system that handles personal information. We also control unauthorized access from
outside by using an intrusion prevention system.
However, the company does not take any responsibility for the problems caused by leakage of personal information
such as ID, password and social security number due to user's carelessness or problems on the Internet.
Article 9 (Personal information manager and contact person)
You can report all complaints related to personal information generated by RINGLE service to your personal
information manager. RINGLE will respond promptly to the "Member's" report.
Personal information manager: Sungpah Lee
Article 10 (Obligation of Notification)
We will notify you at least seven days before the amendment if there is any addition, deletion or amendment of
Notification Date: 2017 07.26
Effective Date: 2017.07.26
Terms of Service
Last Updated Date: December 04, 2020
Welcome to Ringle! Ringle, Inc., including our Ringle affiliate companies (“we”, “us”, “our”, or “RINGLE”), have provided this website and our services to provide users like you (“you” or “your”) a platform to find and engage independent tutors, and gain access to related resources, guides, and instructive material for learning the English language.
This website (the “Site”) and any information, content, applications, products, and services we provide to you are referenced here together as the “Services”.
You should read the following terms of service (these “Terms”) carefully. These Terms describe how we provide the Services. Because these Terms must cover a wide variety of important topics, including how lessons may be scheduled and conducted, and your privacy rights about your personal information, your use of the Services are subject to additional terms and conditions in our user policies (each, a “Policy”).
All Policies are a part of our Terms. Please see a list of our current Policies at the end of these Terms. If there is any conflict between the terms and conditions of any Policy and those written here, the terms and conditions of the Policy will govern your use of our Services, but only to the extent of any conflict.
The Terms will govern your access to, and use of, the Services. By using any of our Services, you agree to these Terms as a binding legal agreement between you and us.
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE, ACCESS, OR REGISTER FOR THE SITE OR USE ANY OF OUR SERVICES.
If you are a registered user and want to terminate your account, or wish to access, review, or delete your personal information, please follow the instructions in these Terms, or you may send your request to RINGLE customer service by email at firstname.lastname@example.org.
1. CHANGES TO THE SITE AND THE TERMS
We may change these Terms from time to time. RINGLE reserves the right, in our sole discretion, to modify, discontinue, or terminate any part of the Services, or to modify these Terms, at any time without prior notification to you.
If we do modify the Terms, we will post a notification of any changes or modifications to these Terms on our Site and your email address you use to register an RINGLE account. We will also update the “Last Updated Date” at the top of these Terms.
Except as otherwise stated in these Terms, by continuing to use or access the Services after we have provided notice of any modifications to our Terms, you agree to be bound by the modified Terms. If you do not agree with our Terms, you should not use our Services.
In order to access certain features of the Services, you may be required to register to create an account (your “Account”) as a “Registered User”.
Registration for the Services, and use of many of our resources is free. However, we reserve the right to charge fees for providing certain services. We reserve the right to change or discontinue some or all of our Services fees, on a permanent or temporary basis in our sole discretion. If we change our terms regarding fees, we will post notice to you about those changes and when they will go into effect.
You must be at least 18 years of age to be a Registered User. If you are not at least 18 years old, your Account will be void unless you have a parent or legal guardian register an account on your behalf. By completing the registration process to create an Account, you represent and warrant that you are at least 18 years old, and that any required registration information you provide is true, accurate, complete, and current.
We reserve the right to suspend or terminate your Account, or any part of it (such as a username) for any reason within our sole discretion, including but not limited to, providing us with false, inaccurate, incomplete, or outdated registration information. You are responsible for updating your Account’s registration information to keep it true, accurate, complete, and current.
Do not disclose your passwords to any third-parties. You are responsible for maintaining the security of your passwords. You are solely responsible for your Account and all activity or actions that take place in connection with your Account, whether or not you have authorized them.
If you know or suspect there has been any unauthorized use of your Account, you should report the incident to us immediately by contacting RINGLE customer support from any functionality we provide through the Site, or by email at email@example.com.
3. PRIVACY AND PERSONAL INFORMATION
If you are a California resident, our use of your information is subject to your rights under California law. We provide a specific notice for California residents [here], so please refer to that notice for information on how we collect and use your personal information.
4. SOCIAL NETWORKING
If you are a user of third-party social networking or media services or platforms provided by Facebook® or Google® (each, an “SNS”), you may register for your Account using your SNS credentials. Depending on the platform, you may also link your RINGLE Account with your SNS accounts.
If you choose to use your SNS account to register, we may collect personal information such as your name, profile picture, email address which you provided to the SNS, and any other information you make publicly available about yourself through the SNS. We may use any of your SNS account information as part of your Account information, as well as to log you into parts of our Site.
Be advised that any information we collect from an SNS will depend on the privacy settings you set with the SNS. Your ability to connect your Account with an SNS will depend on their terms and conditions of service. Your relationship with any SNS will be governed by their terms and conditions of service.
5. CONTENT ON THE SITE
Your License. By becoming a Registered User, we grant you a limited, non-exclusive, non-transferable, non-sublicenseable, license to access, view, and print any text, graphics, images, software, audio, video, and other information (“Content”) available through the Services solely for your personal and non-commercial purposes.
Because all of the Content on our Site and Services belongs to us, or the Content’s original owners, you may not use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display or perform, transmit, or otherwise exploit any part of the Services or the Content accessible through the Services, except when expressly permitted in these Terms. You receive no other rights or licenses to the Services or Content except as expressly granted in these Terms.
Your Content. You are the owner of all Content and information you share through the Site, or make available to us or other users of the Services, such as independent tutors.
However, in order to operate our Site and to provide with your access to the Services, we need your permission to use your Content. By becoming a Registered User, you grant us a worldwide, non-exclusive, transferable, sublicenseable, and royalty-free license to use, copy, adapt, modify, distribute, license, sell, transfer, publicly display or perform, transmit, and otherwise use or exploit any Content you post, upload, publish, submit, or transmit to any part of the Site or through the Services (your “User Content”).
Except in regards to your Feedback (defined below) to us, we will not have or claim any ownership rights in any of your User Content, and nothing in these Terms restricts any rights that you may have to use or exploit your User Content. You are solely responsible for all User Content that you make available through the Services. By submitting any Content through the Services, you represent and warrant that: (a) you are the owner of the Content, or that you have all necessary rights, licenses, consents, or permissions to submit the Content, and to grant the licenses to us and other users under these Terms; and (b) your, our, or other users’ use of your Content will not infringe or violate any third-party’s intellectual property right or right of publicity or privacy, or otherwise violate applicable law.
By making any of your User Content available to other users, you acknowledge that you are allowing those users, the same rights to access and use your Content as you have to theirs.
Our license to your User Content will terminate when you delete, or request us to disable access to, your User Content, or when your Account is terminated. Keep in mind however that deleted or disabled User Content may persist in backup or cached copy form, but will be inaccessible to others on our systems for a reasonable period of time.
Links. Parts of the Services or Content provided by other users may contain links to third-party websites, services, or resources which we do not own or control. While we try our best to provide you with the most up-to-date and accurate information as possible to you, we cannot guarantee the information we receive from third-parties is complete, accurate, or updated.
For that reason, we will not be responsible or liable for (a) the availability or accuracy of third-party websites or resources; or (b) the Content, products, or services on or available from third-parties, third-party websites or any of their resources. Any links to third-party websites or resources provided by us are for your information and convenience only, and does not imply that we endorse or guarantee those websites, services, or resources, or the Content, products, or services available therein are correct, accurate, or error-free. You agree that it is your sole responsibility to verify the accuracy of any third-party’s website or resources linked through the Services, or their Content, and that you assume all risk arising from your use of any such websites, resources, or Content.
If you have reason to believe any third-party material that is linked to our Site or Services is incomplete, inaccurate, outdated, or is otherwise in error, please contact RINGLE customer support as soon as possible from the functionality we provide through the Site, or by email at firstname.lastname@example.org
If you volunteer any feedback, comments, suggestions for improvements (“Feedback”) to us for any part of our Services, such as how we can improve our Site, you can submit the Feedback to us by email at email@example.com.
Any Feedback you give to us, including any Content you include with the Feedback, will become our sole and exclusive property. By submitting any Feedback to us, you irrevocably assign to us all of your right, title, and interest in and to the Feedback (including any Content you include with the Feedback), including but not limited to, all worldwide patent rights, copyright rights, trademark rights, trade secret rights, and other proprietary or intellectual property rights therein.
You agree that you will cooperate at our sole cost and expense, to assist us to acquire, perfect, and maintain our intellectual property rights and other legal protections for the Feedback, and that you understand you will not be entitled to any compensation for volunteering Feedback to us.
7. COPYRIGHT & INTELLECTUAL PROPERTY POLICY
We respect the intellectual property rights of our users and third-parties. We expect you to do the same. We have adopted a policy to terminate, in appropriate circumstances, users who are repeat infringers.
Please see our Copyright & Intellectual Property Policy below, also available directly at https://www.ringleplus.com/en/student/policy/ip-policy for more information about how we protect intellectual property available through the Services.
8. ALL RIGHTS RESERVED
The Site, Services, and all Content made available to you are protected by the patent, copyright, trademark, and other intellectual property laws of the United States and other countries where we operate.
Except as otherwise stated in these Terms, we own all right, title, and interest in and to the Site and Services, including all associated intellectual property rights.
All copyrighted material, trademarks, logos, service marks, trade names, company names or product names displayed through the Site and Services are the property of RINGLE, or their respective owners.
You may not remove, alter, or obscure any notice of copyright, trademark, or other proprietary right which are included or placed within the Services, or any Content found therein. Except as otherwise permitted in these Terms or applicable law, you may not use any Content, trademark, logo, service mark, trade name, company name, product name, or domain name without the owner’s express, prior consent.
9. OUR RULES OF ACCEPTABLE USE
There are specific rules you must follow (these “Rules of Acceptable Use”) as a user. You agree that you will not do any of the following:
create more than one personal account;
provide false, fraudulent or misleading registration information for an account;
impersonate or falsely, fraudulently, or misleadingly claim affiliation or association with any person or entity, including us and other users of the Services;
use our Site or Services if you are under the age of 18, or if you are under the age of 18, use without your parent or legal guardian’s consent;
create or use any account for commercial gain or for commercial purposes without our prior authorization;
allow any third-party to use your account;
use, access, or attempt to use or access any of the Site or Services if we have terminated your account, or suspended or banned you from using the Site or Services;
transfer your account to any other person without our prior, written authorization; or assist anyone in doing any of the above.
In addition, to protect our Services, and for the safety of all users, you agree that you will not do any of the following:
access, or attempt to access, any portion of the Site or Services through the use of any means or mechanisms (including spiders, bots, crawlers, data mining tools and the like) other than the software and functionalities we provide;
use, display, mirror or frame the Site or Services in any way which bypasses our architecture and layout of the Site or Services;
access, tamper with, or use non-public or restricted areas of the Site, our systems, or the technical delivery systems of us or our service providers;
attempt to probe, scan, or test the vulnerability of any our systems or networks or breach any security or authentication measures;
avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological security measure we, our service providers, or other users implement to protect the Site, Services or the Content found therein;
attempt to copy, modify, create a derivative work of, decipher, decompile, disassemble or reverse engineer any of the software, source code, or systems used to provide the Site, Services, or the Content found therein;
interfere with, or attempt to interfere with, the access of any user, host or network of the Services, including but not limited to, sending a virus, overloading, flooding, spamming, or mail-bombing the Site or our systems;
attempt to access, copy, record, steal, misuse, or otherwise use any person’s personal information or likeness without their express, prior consent or authorization;
send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other forms of solicitation;
engage in any illegal or unlawful conduct in connection with our Services, including but not limited to, pyramid schemes;
use the Site or the Content found therein for any commercial purpose or for the benefit of any third-party or in any manner not permitted by these Terms;
Engaging in any other conduct which is reasonably likely to damage our business operations, reputation, or goodwill; or
assist anyone in doing any of the above.
Our mission is to provide a safe, educational, and constructive environment for all of our users. For that reason, our Rules of Acceptable Use also includes a special policy called our “Community Guidelines Policy”, linked below, to govern how we expect you to engage and interact with us and other users of the Services.
We reserve the right, but do not have the obligation, to investigate any and all suspected violations of these Rules of Acceptable Use, and to prosecute them to the fullest extent of the law. We may involve, share information with, and cooperate with law enforcement authorities in order to prosecute users who violate these Rules of Acceptable Use.
We reserve the right to immediately suspend or terminate a user’s use or access the Services, or remove or disable access to any Content uploaded, without prior notice, in addition to all other remedies we may have or deem appropriate, if we suspect there has been a violation of these Rules of Acceptable Use.
You may terminate your account at any time by contacting us by email at firstname.lastname@example.org, or by using the account termination functionality we provide on our Site.
We reserve the right to suspend or disable Services, and/or terminate your Account in the event you breach the letter of, or spirit of, any of the Terms, such as the Rules of Acceptable Use, without prior notice to you. If we discontinue or withdraw any Services, we will give you reasonable notice so that you can download or recover any of your affected User Content.
Even if your Account is terminated, you will remain liable for all obligations, and be bound by all provisions of these Terms that should survive your termination, including Sections 3, 5 (regarding “Your Content”), 6-8, and 10-22.
11. SERVICES AVAILABILITY & WARRANTIES
While we do our best to make sure our Site and Services are safe, accurate error-free, complete, and available to you, we cannot guarantee that our Site or Services will always be safe, secure, or error-free.
We will use all commercially reasonable efforts to ensure the Site and Services are available to you 24 hours day, 7 days a week, except in the event of scheduled maintenance or special circumstances, such as service interruptions affecting our Site hosts or our service providers, or other causes, such as natural disaster, governmental orders, or similar causes which are beyond our reasonable control.
OUR SITE, SERVICES AND ALL CONTENT AVAILABLE THEREIN ARE PROVIDED “AS IS” AND “AS AVAILABLE”, AND YOU USE THEM AT YOUR OWN RISK. WE PROVIDE ALL SERVICES WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, AND TO THE FULLEST EXTENT OF THE LAW, WE EXPRESSLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, INCLUDING ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY THAT ANY PART OF THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. WE MAKE NO WARRANTY REGARDING THE QUALITY OF ANY PART OF THE SERVICES OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT.
WE, INCLUDING OUR AFFILIATES, AND EACH OF OUR RESPECTIVE OFFICERS, EMPLOYEES, AND OTHER PERSONNEL CANNOT BE RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD-PARTIES, AND YOU AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR, AND ASSUME ALL RISKS OF, YOUR INTERACTIONS WITH OTHER USERS OF OUR SERVICES. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING OTHER USERS OR THEIR CONDUCT. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SITE.
BY AGREEING TO OUR TERMS, YOU RELEASE US, AND OUR OWNERS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.
IF YOU ARE A CALIFORNIA RESIDENT, YOU EXPRESSLY WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR”.
12. LIMITED LIABILITY
EXCEPT AS EXPRESSLY SET OUT IN THERE TERMS, IN NO EVENT WILL WE (INCLUDING OUR AFFILIATES, SUCCESSORS AND ASSIGNS, AND EACH OF OUR AND THEIR RESPECTIVE OFFICERS, EMPLOYEES, AGENTS, AND OWNERS) BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOST DATA, LOST PROFITS, OR FOR SERVICE INTERRUPTIONS, HOWEVER ARISING, AND WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, WHICH ARISE OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF THE REMEDIES UNDER THESE TERMS FAIL OF THEIR ESSENTIAL PURPOSE.
OUR TOTAL AGGREGATE LIABILITY TO YOU ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS SHALL NOT EXCEED (A) ANY UNDISPUTED AMOUNTS PAID TO US FOR WHICH A CLAIM ARISES; OR (B) ONE HUNDRED DOLLARS, WHICHEVER IS GREATEST.
EXCEPT AS EXPRESSLY SET OUT IN THERE TERMS, WE WILL NOT BE LIABLE TO YOU FOR ANY COMPENSATION, REIMBURSEMENT, OR DAMAGES ARISING IN CONNECTION WITH YOUR INABILITY TO USE THE SERVICES OR ANY OTHER PART OF THE SITE OR ANY CONTENT AVAILABLE THEREIN AS A RESULT OF SUSPENSION OR TERMINATION OF YOUR ACCOUNT OR ACCESS TO THE SERVICES, OR FOR ANY UNANTICIPATED OR UNSCHEDULED DOWNTIME, UNAVAILABILITY OR INOPERABILITY OF THE SERVICES FROM ANY CAUSE BEYOND OUR REASONABLE CONTROL.
LIMITATIONS OF LIABILITY OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES MAY NOT APPLY BY LAW WHERE YOU RESIDE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
You agree to defend, indemnify, and hold us (including for the purposes of this section, our affiliates, subsidiaries, parents, successors and assigns, and each of our respective officers, employees, agents, or owners) harmless from any claims, actions, suits, losses, costs, liabilities and expenses, including reasonable attorneys’ fees, relating to, or arising out of, or in any way connected to, your access or use of the Services or any Content available therein, including but not limited to (a) your breach of the Terms, the Rules of Acceptable Use, or any document or policy incorporated by reference into these Terms; (b) your use or misuse of, or access to, the Services or Content available therein; or (c) any third-party website or services which is linked to our Services. Notwithstanding your obligation to indemnify us, we will have sole control of the defense to any claim brought against us, in which case you agree to assist us and cooperate in the defense to the claim.
14. DISPUTES RESOLUTION
You agree to attempt to resolve any dispute, claim, or controversy arising out of, or relating to these Terms, including its breach, interpretation, or validity, or use of the Services (each, a “Dispute”) by informal resolution. You may contact us by email at email@example.com, or contact us through the Site to notify us about any Dispute you may have with us.
If you and RINGLE are unable to resolve any Dispute by informal resolution within thirty (30) days, you agree to submit the Dispute to mandatory binding arbitration before the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules then in effect, before a single, mutually-agreed upon arbitrator, located in the County of San Mateo, State of California.
However, each party has the right under Section 15 below to seek immediate injunctive relief for any actual or threatened infringement, misappropriation or violation of its intellectual property or privacy rights, wherever such relief may be sought, in any court having jurisdiction over the parties, without first submitting the Dispute to mandatory binding arbitration.
You hereby waive any right to a trial by jury, or to participate as a plaintiff or class member in any class action or representative proceeding in court or in arbitration.
Each party in arbitration will be responsible for its own costs and fees according to AAA rules. However, if your claim does not exceed $10,000.00 USD, we will pay for all your costs and fees for arbitration (except for any attorneys’ fees) in excess of any filing fees you would have paid by filing an action for the Dispute in a court proceeding, unless the arbitrator finds that your claim or the relief sought is frivolous or brought for an improper purpose.
15. GOVERNING LAW & JURISDICTION
For all users within the United States, or in regards to any Dispute involving a RINGLE company located in the United States, these Terms and any action arising out of, or related to these Terms will be governed by the laws of the State of California without regard to its conflict of laws provisions. You agree to accept the jurisdiction and venue of the state and federal courts located in the County of San Mateo, State of California, and each party waives any objection to jurisdiction and venue in such courts.
For all other users, or in regards to any Dispute involving a RINGLE company outside the United States, these Terms and any action arising out of, or related to these Terms will be governed by the laws of the jurisdiction in which the relevant RINGLE company is located, or, if there is no single RINGLE company concerned, the laws of RINGLE’s parent company’s headquarters without regard to its conflicts of laws provisions. You agree to accept the jurisdiction and venue of such courts, wherever RINGLE and/or its affiliated companies may be located, and each party waives any objection to jurisdiction and venue in such courts.
However, either party may seek injunctive relief to prevent the actual or threatened infringement, misappropriation or violation of its intellectual property or privacy rights wherever such relief may be sought, in any court of competent jurisdiction over the parties.
16. COMPLETE AND ENTIRE AGREEMENT
These Terms constitute the entire and exclusive understanding and agreement between you and us regarding its subject matter, and supersede and replace any and all prior oral or written understandings or agreements between you and us regarding its subject matter.
17. BINDING EFFECT & ASSIGNMENT
These Terms are binding upon and inure to the benefit of the parties, their respective successors and permitted assigns. The rights granted to you under these Terms are personal, and you may not assign or transfer these Terms or your rights or obligations under these Terms, whether by operation of law or otherwise, without our prior written consent. Any purported assignment or delegation in violation of this section will be null and void. We may assign or transfer these Terms or any of our rights, obligations, or licenses under these Terms at any time in our sole discretion, without restriction and without prior notice to you.
Any notice to you which is related to these Terms may be provided by us to the email address you provided when registering your Account. We may also provide you notice via notifications by posting to the Site.
You may provide notice to us by emailing us at firstname.lastname@example.org from the email address you provided when registering your Account, or by using any functionality we may provide for users to contact us through the Site.
Any email notices will be effective on the date they are delivered.
Any failure by us to enforce any right or any provision of these Terms will not constitute a waiver of our right to future enforcement of that right or provision. Any waiver by us must be made in writing and signed by a duly authorized representative.
Except as otherwise stated in these Terms, if a court of competent jurisdiction finds that any provision of these Terms, or compliance by any of the parties with any of its provisions, is unlawful or unenforceable, the provision will be modified to the extent required to make it lawful and enforceable and effect the intent of the parties. If such modification is not possible, the unlawful or unenforceable provision will be severed from the Terms and the remaining provisions will remain in full force and effect to the maximum extent consistent with applicable law.
21. QUESTIONS, COMMENTS & SUPPORT
If you have any questions or comments about these Terms or Services, please email RINGLE support by email at email@example.com. You can receive our current mailing address and phone number for any questions by emailing support.
22. SPECIAL NOTICES
For Users Outside the United States:
We strive to create a protected community with consistent standards for everyone, but we also respect local laws. The following provisions apply to users and non‐users who interact with us and the Services outside the United States:
You consent to having your personal data transferred to and processed in the United States. If you are located in a country embargoed by the United States, or are on the U.S. Treasury Department's list of Specially Designated Nationals you agree that you will not engage in commercial activities through our Services (such as advertising or payments) or operate any application or website in connection with our Services. You may not use our Services if you are prohibited from receiving products, services, or software originating from the United States.
For California Users:
Under California Civil Code Section 1789.3, California users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at +1(916) 445-1254 or +1(800) 952-5210.
OUR POLICIES AND GUIDELINES
Our Terms incorporate the following:
our Lessons Policy, which is located at https://www.ringleplus.com/en/student/policy/lesson-policy, which governs lessons with tutors, as well as lesson cancellations, changes, credits, and refunds;
our Copyright & Intellectual Property Policy, which is located at https://www.ringleplus.com/en/student/policy/ip-policy, which governs how we deal with Content that is alleged to infringe any third-party’s rights; and
our Community Guidelines Policy, which is located at https://www.ringleplus.com/en/student/policy/community-guidelines, which governs how we expect and require our users to interact with others.