Privacy Policy
Last Updated June 07, 2021

Ringle English Education Services Co., Ltd. (hereinafter referred to as "the Company" “RINGLE”) is required to comply with the provisions of the relevant laws and regulations on personal information protection, such as the Communication Confidentiality Protection Act, the Telecommunications Business Act, the Act on Promotion of Information Network Usage and Information Protection. We are committed to protecting the rights and interests of our "members" by establishing a personal information processing policy in accordance with relevant laws and regulations.
RINGLE enacts and enforces a personal information processing policy to protect the personal information of "members" and to smoothly handle complaints related to personal information.
When RINGLE revises a personal information processing policy, RINGLE Immediately posts changes to the homepage(ringleplus.com) or notify them by member’s individual email.

NOTICE TO CALIFORNIA RESIDENTS: Our use of your information is subject to our “Privacy Notice for California Residents”, which is available HERE. If you are a California resident, please refer to that document for information on how we collect and use your personal information, and your rights under California law.

Article 1 Collection Items of Personal Information, Purpose of Use and Collection Method
RINGLE shall not use the personal information of "members" beyond the scope of the notice set out in this article except by the consent of the "member" or by the provisions of laws and regulations. The purpose of utilizing collected personal information is as follows.
1. Membership Management: Confirmation of the identity of the member by the use of the membership service, identification of the individual, illegal use of the bad member and prevention of unauthorized use, restriction of the number of joining and subscribing, confirmation of the legal representative, providing up-to-date information such as age verification, complaint handling, and civil affairs consultation processing.
2. Implementation of contracts and settlement of fees: Providing all learning services and contents, payment of service fees, delivery of goods, provision of financial services, collection of fees, etc.
3. Use in marketing and advertising: development and advancement of new services, delivery of advertisement information such as events, provision of services according to demographic characteristics, and advertisement.
4. Collection and use for cause identification and handling in case of an accident

Article 2 Personal Information Collection Items
The following information will be collected to identify members when members sign up.
- Item: Name, e-mail(ID), password, subscription authentication information (e-mail address, mobile phone number), legal representative information for under 14 years.
We can collect additional information to provide you with a smooth customer consultation and personalized service.
- Items: English name, contact information (e-mail address, mobile phone number), authentication information (e-mail address, mobile phone number), job and role, time zone of residence, whether or not to receive mail, course information, and event news.
Additional information and additional services may be collected after obtaining the user's consent only to the user of the service during the use of the service or the event application.
- College Student, Graduate Student Discount: Certificate of enrollment or student ID,
- Feedback and recording and corrections on english use provided after the end of lesson

The following information may be automatically generated and collected during the process of using the service or processing the business.
- Connection IP information, cookies, payment records, access logs, service usage records, bad usage records
The following payment information may be collected during the use of paid services.
- Credit card payment: Name of card, card number, cardholder's date of birth, expiration date, etc.
- When transferring money: Bank name, Depositor’s name, account number, etc.

The Company collects personal information in the following ways:
Sign up and edit information
Telephone, messenger, offline personal consultation
Provision from affiliates
Auto collection through information collection tool
CalOPPA DISCLOSURE & TRACKING: We do not currently respond to web browser “Do Not Track” settings that allow you to opt-out of information collection.

Article 3 Retention and Use Period of Personal Information
RINGLE may retain and use the personal information of "members" collected while "member" maintains membership, and shall not be liable for any loss or expulsion of the "member" Delete and destroy collected member information. However, despite the withdrawal or loss of qualification of a "Member", the following information will be retained for the period specified below for the following reasons:

1. Retain information by RINGLE’s internal policy
- Retention items: name, email address (ID), phone number, lesson log
- Preservation grounds: Restriction on re-entry and confirmation of service duplication
- Retention period: 1 year after membership withdrawal

2. Reason for holding information by relevant laws and regulations
If it is necessary to preserve in accordance with relevant laws and regulations such as commercial law, consumer protection law in e-commerce, etc., the company keeps the member information for a certain period determined by related laws and regulations. In this case, the company uses the information it keeps only for the purpose of keeping it, and the preservation period is as follows.
Records on contract or withdrawal of subscription (record of consumer identification information, contract, withdrawal of subscription, etc.) - Act on Consumer Protection in Electronic Commerce etc. - 5 years
Record of payment and goods supply - Act on consumer protection in electronic commerce - 5 years
Records on complaints and disputes of consumers - Act on consumer protection in electronic commerce - 3 years
Records on the collection, processing and use of credit information - Act on the Use and Protection of Credit Information - 3 years
Web site visit history (log, IP, etc.) - Communication secret protection law - 3 months
3. Retention of dormant members' information
If a member does not log in for more than one year (365 days) from the last access date, the ID of the member becomes "Inactive Member" and the use of all services including member login is suspended; the “dormant member" is managed separately from other IDs. RINGLE will inform the member of the fact by email 30 days before the scheduled date of "inactive member", and the member will confirm his / her identity directly on RINGLE site (ringleplus.com). The member can use the service normally again as soon as you apply for a termination of dormancy.

Article 4 Veto of Consent
"Member" has the right to refuse consent to the collection and use of personal information. However, if you refuse to consent to the minimum collection and use of personal information necessary for the signing of a contract, you shall not use the RINGLE content and services (whether you are a person or not). If you refuse to consent to the collection, you may not receive information about the event or benefit, or you may incur disadvantages such as giving gifts, promotional items, or discounts.

Article 5 Procedures and Methods of Destroying Personal Information
In principle, RINGLE destroys without delay when the purpose of collection and use of user's personal information are achieved. The procedure and method of personal information destruction of RINGLE is as follows.
Destruction Process
The information that the "member" inputs for signup etc. is destroyed after a certain period of time according to the internal policy and other related laws and regulations (see the period of possession and use) after the purpose is achieved. The information shall not be used for any purpose other than those held by law unless otherwise provided by law.
Destruction period
In the case where the retention period of personal information has elapsed, it is recognized that the processing of personal information is unnecessary when the personal information is unnecessary, such as attaining the processing purpose of the personal information, abolishing the corresponding service, ending the business, we will destroy the personal information from each day without delay (within 5 days unless there is a legitimate reason)
Destruction Method
- Personal information printed on paper is crushed by a crusher or destroyed by incineration.
- Personal information in the form of electronic files can be deleted using technical methods that can not be recovered or reproduced.

Article 6 Right of Members and Legal Representatives and How to Act
1. "Member" may read or modify the personal information of "Member" at any time, and may refuse to accept or cancel membership (withdrawal) if the user does not consent to the processing of personal information of RINGLE.
2. To view and modify personal information of "Member", please click "Edit My Information" and click "Delete Account" to cancel the membership (withdrawal of consent) or withdrawal is possible. If you contact us by phone, email, or personal information protection department, we will take action without delay.
3. Only members who are 14 years of age or older are allowed to register. In principle, we do not collect personal information of children under the age of 14 who need the consent of a legal representative to collect and use personal information.
OUR POLICY TOWARDS CHILDREN: Protecting the privacy of children is especially important to us, and we strictly comply with the FTC’s Children’s Online Privacy Protection Rule (“COPPA”). Our Services are not directed to, or meant for persons under the age of 13. We do not knowingly collect or solicit personally identifiable information from children under 13, or allow them to register accounts. If we become aware that a child under 13 has provided us with Personal Information, or any user has provided information of or about any person under the age of 13, we will delete such information from our systems. Do not submit any Personal Information to us if you are under the age of 13, or any information of, or about, persons under the age of 13.
If you are a parent or guardian and you become aware that your child has provided us with Personal Information without your consent, you should contact us immediately at RINGLE customer service via email at contact@ringleplus.com, or use the contact functionality we provide through your account or on the Site to request we delete your child’s information.

Article 7 Installation, Operation and Rejection of Automatic Personal Information Collection
RINGLE uses 'cookies' to store and retrieve your information from time to time to provide personalized and customized services. Cookies are small text files that are sent to your browser by the server used to run the website and are stored on your computer's hard disk. This information is only stored when "Member" provides information, can not obtain information not provided by "Member", and can not access other files stored on the computer. The purpose of the cookie and how to decline the cookie setting are as follows.
The purpose of the cookie
It is used to provide information optimized for users by analyzing the usage patterns (frequency of access, visit time, and service interest) of members and site visitors.
Installing / operating cookies
1) "Member" has the option to install cookies. Therefore, "Membership" may allow all cookies by setting options in the web browser, check each time a cookie is saved, or refuse to save all cookies. However, if "member" declines to install cookies, it may be difficult to provide some services that require login.
2) How to set whether to install cookies is as follows.
- Internet Explorer: Tools ; Internet Options ; Privacy
- Google Chrome: Settings ; Advanced Settings ; Privacy

Article 8 Technical / Administrative Protection Measures of Personal Information
The Company takes the following technical and administrative measures to ensure the safety of personal information in order to prevent the loss, theft, leakage, alteration or damage of personal information in handling users' personal information.
1. Password management
The password of "Member" ID is known only to you, and you can check and change your password only by yourself who knows the password.
2. Measures against hacking
RINGLE installs a security program to prevent leakage and damage of personal information caused by hacking or computer viruses, periodically updates and checks the system, and technically and physically monitors and blocks the system.
3. Minimization and training of handling staff
The company's personal information personnel are limited to the person in charge and are given a separate password for this purpose. They are regularly updated, and we constantly emphasize compliance with the RINGLE’s personal information processing policy through on-the-job training.
4. Establishment and enforcement of internal management plan
We have established and implemented an internal management plan for the safe handling of personal information.
5. Access restriction on personal information processing system
We take necessary measures to control access to personal information through granting, modifying, and deleting access rights to the database system that handles personal information. We also control unauthorized access from outside by using an intrusion prevention system. However, the company does not take any responsibility for the problems caused by leakage of personal information such as ID, password and social security number due to user's carelessness or problems on the Internet.

Article 9 Notice to California Residents

If you are a resident of the State of California, U.S.A., your Personal Information is subject to the California Consumer Privacy Act (the “CCPA”).
Our use of your information is fully intended to fully comply with the CCPA. Please consult our RINGLE “Privacy Notice for California Residents” (the “CCPA Notice”) for more information on additional rights and protections you have under the CCPA regarding your Personal Information.
If you are a resident of California, and there is any conflict between the terms of this Privacy Policy and the CCPA Notice, the terms of the CCPA Notice will take precedence at all times.

Article 10 Notice Regarding International Transfer of Information
Your information may be transferred to and maintained on computers and systems located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.
If you are located outside of the Republic of Korea and choose to provide information to us, you agree that your Personal Information will be transferred to the Republic of Korea and processed there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Article 11 Links to Other Sites
Our Services may provide links to other websites. If you click on another third-party link, you will be directed to that third-party's website. The fact that we link to a third-party website is not an endorsement, authorization or representation of our affiliation with that third-party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data, or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

Article 12 Personal Information Manager and Contact Person
You can report all complaints related to personal information generated by RINGLE service to your personal information manager. RINGLE will respond promptly to the "Member's" report.
Personal information manager: Sungpah Lee
Email: contact@ringleplus.com, sungpah@ringleplus.com

Article 13 Obligation of Notification
We will notify you at least seven days before the amendment if there is any addition, deletion or amendment of the current Privacy Policy.
If you have any questions regarding this Privacy Policy, or our practice and procedures about your information, please contact us anytime via email at contact@ringleplus.com, or use the contact links and functionalities we provide through your account or on our Sites.
Terms of Service
Last Updated June 07, 2021

Welcome to Ringle! Ringle English Education Service Co., Ltd., including our Ringle affiliate companies ("we", "us", "our", "the Company” or "RINGLE”), have provided this website and our services to provide users like you (“you” or “your”) a platform to find and engage independent tutors, and gain access to related resources, guides, and instructive material for learning the English language.

This website (the “Site”) and any information, content, applications, products, and services we provide to you are referenced here together as the “Services”.

You should read the following terms of service (these “Terms”) carefully. These Terms describe how we provide the Services. Because these Terms must cover a wide variety of important topics, including how lessons may be scheduled and conducted, and your privacy rights about your personal information, your use of the Services are subject to additional terms and conditions in our user policies (each, a “Policy”).
All Policies are a part of our Terms. Please see a list of our current Policies at the end of these Terms. If there is any conflict between the terms and conditions of any Policy and those written here, the terms and conditions of the Policy will govern your use of our Services, but only to the extent of any conflict.

IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE, ACCESS, OR REGISTER FOR THE SITE OR USE ANY OF OUR SERVICES.

If you are a registered user and want to terminate your account, or wish to access, review, or delete your personal information, please follow the instructions in these Terms, or you may send your request to RINGLE customer service by email at contact@ringleplus.com.

Article 1 Purpose

The Terms and Conditions will govern your access to, and use of, the Services. The purpose of this document is to define the rights and duties of the company and its members, responsibilities, procedures and other requirements. By using any of our Services, you agree to these Terms as a binding legal agreement between you and us.

Article 2 Definition of Terms

Terms used here are defined as follows.
"Member": A person who has entered into a contract with the Company for the use of Service and uses the Services provided by the Company
"Email(ID)": Internet mail account. The Company shall use the "E-mail" of Member as a unique “ID” for identification of Member and use of the Service of Member
"Password": a combination of letters and numbers set by the Member in order to ensure that the Member is in conformity with the Email(ID)
"Administrator": The person selected by the Company for the overall management and smooth operation of the Services
"Credit": The Ringle 1:1 English Lesson is called Credit or Coupon. One Credit or Coupon means one lesson.
"Package": The unit in which Ringle sells two or more credits. For example, the 6 credit package means a bundle of 6 lessons.

Article 3 Effect and Change of Terms

We may change these Terms from time to time. RINGLE reserves the right, in our sole discretion, to modify, discontinue, or terminate any part of the Services, or to modify these Terms, at any time without prior notification to you.
If we do modify the Terms, we will post a notification of any changes or modifications to these Terms on our Site or your email address you use to register a RINGLE account. We will also update the “Last Updated Date” at the top of these Terms.
If the Member does not expressly indicate his intention to refuse the change until the effective date of the change, the Member shall be deemed to have agreed to the revised terms. However, Members may discontinue the use of the Services and terminate the agreement if he / she does not agree with the changed Terms.

Members shall observe the obligation to observe the change of the Terms and the Company shall not be held responsible for the damage caused by the change of the Terms.

Article 4 Rule of Terms

The matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the laws of the Telecommunications Basic Act, Telecommunications Business Act, Online Digital Content Industry Development Act, Consumer Protection Acts in Electronic Commerce, The Act on Consumer Protection, the Regulation on the Regulation of the Terms, the Guidelines for the Protection of Digital Content Users established by the Minister of Culture, Sports and Tourism, and other related laws and practices.

Article 5 Establishment of Use Contract

The use contract is established by the consent of the company's use of the user's application for use and the user's terms and conditions. Anyone who subscribes to the Member and wishes to use the Services must provide the personal information requested by the Company. The Company may not accept applications for the use of the following items.
1) If the name is not a real name or someone else's name is used
2) In case of applying for false information,
3) When applying for the purpose of hindering social order or good morals
4) In case the application requirements set by Ringle are not satisfied

Article 6 Privacy and Personal Information
RINGLE treats the privacy of your personal information seriously. Please see our Privacy Policy for information about how we collect and use your personal information.
If you are a California resident, our use of your information is subject to your rights under California law. We provide a specific notice for California residents here, so please refer to that notice for information on how we collect and use your personal information.

Article 7 Social Networking

If you are a user of third-party social networking or media services or platforms provided by Facebook® or Google® (each, an “SNS”), you may register for your Account using your SNS credentials. Depending on the platform, you may also link your RINGLE Account with your SNS accounts.
If you choose to use your SNS account to register, we may collect personal information such as your name, profile picture, email address which you provided to the SNS, and any other information you make publicly available about yourself through the SNS. We may use any of your SNS account information as part of your Account information, as well as to log you into parts of our Site.
Check our Privacy Policy for additional information about how we may use your SNS information. By connecting your Account with an SNS, you consent to how we access and use your personal SNS information.
Be advised that any information we collect from an SNS will depend on the privacy settings you set with the SNS. Your ability to connect your Account with an SNS will depend on their terms and conditions of service. Your relationship with any SNS will be governed by their terms and conditions of service.

Article 8 Change of Agreement

Members may view and modify their information at any time. However, the E-mail(ID) required for Service management can not be modified.

Members shall notify the Company of any changes made by the Member at the time of subscription, by online modification or by e-mail or other means.

The Company shall not be held responsible for the disadvantage caused by not informing the Company of the changes in Paragraph 2.

Article 9 Obligation to protect personal information

The Company collects a minimum amount of information for the use of the Services when collecting information from the User.

When a company collects personal information that can be used to identify a user, it must obtain the user's consent. The personal information provided may not be used for any purpose other than the consent of the user or provided to a third party, and the company assumes all responsibility for it.

If you need to obtain consent from the user, you must provide the identity of the person in charge of personal information management (affiliation, name, phone number and other contact details), purpose of collection and use of information, (Hereinafter referred to as the "Information and Communication Network Act") related to information provision (such as fiduciary, entrusted business contents, and information provision items). Members may withdraw this consent at any time.

The Company limits the number of Administrators to a minimum number for the protection of personal information and takes all responsibility for any damages to the user due to loss, theft, leakage, alteration of user's personal information.

A third party who receives personal information from the Company or any other person destroys the personal information without delay when it achieves the purpose of collecting or receiving the personal information.

Article 10 "Membership" "ID" and "Password" Management Obligations

The responsibility for the management of the Email(ID) and Password of Member belongs to Member and should not be used by a third party.

The Company reserves the right to restrict the use of the Email(ID) if the Email(ID) of the Member is concerned about the leakage of personal information, antisocial or mysterious misconduct.

Members shall promptly notify the Company and follow Company instructions if the ID and Password are stolen or recognized by a third party.

The Company shall not be held responsible for any disadvantages caused by failure to follow the Company's guidance even if the Member does not notify the Company in the case of Paragraph 3 or notifies the Company.

Article 11 Provision of Information and Notice to Members

The Company may provide the Member with a variety of information necessary by the Member during use of the Services by means of E-mail, wired or correspondence.

Article 12 Obligations of the Company

The Company has an obligation to provide services continuously and reliably as stipulated in these Terms and Conditions.

The Company shall not engage in any activities that are prohibited by these laws and these Terms of Use or against the Company's moral and ethical conduct.

If you find that a comment or complaint from a Member in connection with your use of the Service is justified, you must do so. For comments or complaints submitted by Member, we use the bulletin board or send emails to process Member and the results.

The Company shall have a security system to protect the personal information (credit information protection) of Members and shall not disclose or distribute to third parties without their consent. However, in cases where there is a request from the national agency pursuant to the provisions of the Act, such as the Basic Act on Telecommunications, a request for criminal investigation, a request made by the Information Communication Ethics Committee, or a request made pursuant to other relevant laws and regulations, It does not.

Article 13 Obligations of Members

Members shall not engage in any of the following acts when using the Service.
1) Registration of false contents when applying or changing
2) Stealing of other’s information
3) Infringement of intellectual property rights such as copyrights of the company and other third parties
4) Acts that impair the honor of the Company and other third parties or disrupt business
5) Obscene or violent messages, images, voices when using Services
6) Using Services for commercial purposes without the Company's consent
7) Other illegal or unlawful acts
8) Creating more than one personal account

"Membership" shall be published by the company in the notice for each content, or abide by the restrictions of use that are separately announced

Members may not commercially use the materials described in Services, such as processing and selling information obtained through the Company's Services, or conduct business activities using the Services. However, in the case of non-commercial purposes, the Member may obtain prior consent from the Company.

Article 14 Service provision and suspension

The use of the Services shall be conducted 24 hours a day, 7 days a week, unless there is any special business or technical obstacle.

The company can divide the Services into a certain range and specify the available time for each range separately. However, in such cases, the contents shall be announced in advance.

In the event that there is a system maintenance inspection, replacement or breakdown of communication such as computer, communication disconnection, or there is a reason for operational reasons, Administrator can arbitrarily set the date and time and suspend the provision of Services. In this case, the Member will be informed in advance, and if there is any unavoidable reason, you can notify the post.

The Company may change any or all of the Services provided. If there is any change in the method, content, and time of use of the Services, the reason for the change, the details of change, and the date of service should be posted on the service announcement screen for more than 7 days prior to the change.

Changes and cancellations can be made at any time up to 24 hours before lessons start (e.g. 28 hours before classes begin). If a tutor is assigned to a lesson and cancels the lesson within 24 hours of the start of the lesson (e.g. 16 hours before lesson starts), the credit will be deducted. However, if the tutor is unassigned, you can cancel / change the lesson at any time.

Also, credits will automatically expire if their credits expire. We do not offer refunds for credits that have been deleted or destroyed.

If there is an objection related to the deletion of the credit due to the customer's fault, the Member must notify the company, and if the Member does not notify the company or notifies the company, the company is not responsible for any disadvantages.

We will not compensate for the lateness of the Member lesson. Lessons begin and end at scheduled times. However, in case of tutor’s lateness, lessons will be held for 40 minutes from the start of lessons.

Article 15 Regulation of Point

The points awarded to the students and subscribers by RINGLE can be used as a reserve to discount the price of Ringle service. The points are the points recommended by the prospective student for payment of four or more number of lessons, the reward points provided to the students when the defects occur in the Ringle service (for example, when the tutor cancels before 24 hours), and the event point that Ringle provides to the subscriber for event purpose.

The recommendation point is the point of the reward given to the recommender at the time of purchase made by recommended person with more than a certain amount defined by the RINGLE, and it is possible to exchange it with the reward product other than the Ringle lesson discount purpose.

Lesson points are points that are provided to students who achieve the mission defined by RINGLE, and the requirements for earning lesson points are indicated on the points page.

The reward points are points provided to the students for the purpose of reward when the fault of the RINGLE service occurs, and the requirements for the reward are indicated on the point page.

The event point is the point where RINGLE offers the members who are designated by RINGLE team for marketing and promotion purposes.

Points other than the recommended points are only available for the Ringle lesson discount, and can not be exchanged for the recommended Rewards.

All points are valid for one year from the date of creation, and points will expire after one year.

Article 16 Refund Policy

The Company will issue a refund for the Member refund request by January 31, 2019 based on the Seoul time zone, subject to the following provisions.
1) Make a full refund for the paid intensive lessons
2) No refunds will be given for lessons already in progress.
3) No refund will be given for lessons earned free of charge.
4) In the case of a Member who was offered with a special package at a discounted price, the lesson that has already been taken is calculated at the normal price, not at the discounted price.
5) No refund for extended credit
6) No refund will be given for the purchase that came with the registration card or the proof receipt.

The Company will provide a refund to members based on the following principles starting from February 1, 2019, based on the Seoul time zone.
1) There is no refund for lessons offered free of charge or for lessons that have been completed or for which credits have been deducted (for example, lessons canceled within 24 hours of the beginning of the lesson or lessons the student has missed).
2) Refunds for paid lessons purchased by a member can be made if the following criteria do not apply. Non-refundable credits during paid lessons are listed below.
2-1) The company does not provide a refund for less than half of the lessons. (For example, for a 30-day plan, no refund will be granted after the moment that 15 days left). However, the extension of the validity period will be provided in accordance with the "Extension of the validity period of the RINGLE".
2-2) The company can not refund from less than half of package purchased by the member. (For example, if a member buys 6 credits as one package, no refund will be made from the three remaining lessons). However, the extension of the validity period is provided in accordance with the "Extension of the validity period".
2-3) The company does not refund credits with an extended validity period.
2-4) The company does not refund the lessons for which the certificate of attendance / attendance is issued
3) The Company will provide a refund after calculating the refundable amount based on the company's refund calculation formula for refundable credits.
3-1) If the member has not yet started lessons, we will give you a full refund (unless you are covered by the refund policy 2-4) from February 1 st, February 15 , If you do not take one lesson and have a valid period of stay, you will be given a full refund if you do not receive your certificate of attendance / attendance)
3-2) If a member requests a refund for the package that started the lesson (for example, request a refund for the remaining 4 lessons after taking two lessons from 6 lessons package), Ringle refunds the follow lessons: "refundable lesson" (Refundable amount = settlement amount - fixed price per lesson* the number of lessons that have been conducted) You can see the "Fixed Price" for lessons you have already completed on the Credit Management page.
3-3) Reimbursement Amount Payment method will be provided by the member by credit card, by cancellation of payment, by wire transfer when payment is made by bank transfer.

Article 17 Restrictions on Credit Derivative Credit Extension, Extension and Termination

The Company will proceed with deduction and extension of the validity period in accordance with the following provisions.
1) The validity period of the package starts to be automatically deducted from the expiration date of all credits in the package after the first lesson is completed. (For example, when using the 20th from a package, the remaining 19 credits will be deducted automatically from the completion of the first lesson.) Or, after five years from the date of purchase, the expiration date will automatically be deducted.
2) Application for extension of the period of validity of the package is possible from the time when the validity period falls below the first half. (For example, in case of 6 times 30 days package, validity period can be extended from 15 days or less.) The amount for extending the validity of the package can be found in the 'Expiry Amount Policy' and posted on the Credit Management page.
3) The expired credits can only be revived within 3 months of their expiration. The amount for the credit revival can be found in the "Credit Renewal Policy" and posted on the credit management page.

Article 18 Restrictions on Use and Restriction of Copyright

The copyrights and other intellectual property rights of the work created by the company belong to the company.

You shall not reproduce, transmit, publish, distribute, broadcast or otherwise use the information to which the intellectual property rights belong to the Company without the prior consent of the Company for commercial purposes or for any third party.

The Company shall notify the user of the use of the copyright belonging to the user in accordance with the agreement.

Data and data copyrights arising from the lesson and service results from February 1, 2019 in Seoul time zone belong to both company and member. The Company implements its non-disclosure agreement (NDA) on the outcome of the lesson and service activities to ensure that the data / data are not exposed outside the customer information. However, data / materials are stored in a form that is not personally identifiable, and the company has the right to use the data / data for research and product development purposes. The products are available for marketing and promotional purposes, with the member's consent, or for features provided free of charge.

Article 19 Termination of Contract and Restriction on Use of Services

When a member wishes to terminate the contract, the member must apply for termination to the company through the service.

The Company may terminate the use contract or suspend the use of the Services without any prior notice if the Member has performed any of the following acts.
1) The member has stolen someone's Email(ID) and Password
2) If the member intentionally interfere with the operation of the Services
3) If member’s name is not a real name
4) In case of deliberate dissemination of contents that are impeded by public order and morals
5) Member plans or implements the use of the Services for national or public interest purposes
6) In case of damaging the reputation of the company or other person or causing disadvantage

If the Company intends to restrict the use pursuant to Paragraph (2), the Company shall notify the User or its agent by e-mail or other means by setting the reason, date and other matters. However, this shall not apply if the Company admits that it is necessary to suspend the use of the Company urgently.

A user who has been notified of suspension of use pursuant to Paragraph (2) or his / her agent may file a complaint if he / she has objected to the notice of suspension.

The Company may delay the suspension of use of the objection under Paragraph 3 until the period for confirmation, and notify the user or its agent of the result.

The Company shall immediately terminate the use suspension if it is confirmed that the reason for suspension of use is resolved during the suspension period.

Article 20 SERVICES AVAILABILITY & WARRANTIES
While we do our best to make sure our Site and Services are safe, accurate error-free, complete, and available to you, we cannot guarantee that our Site or Services will always be safe, secure, or error-free.
We will use all commercially reasonable efforts to ensure the Site and Services are available to you 24 hours day, 7 days a week, except in the event of scheduled maintenance or special circumstances, such as service interruptions affecting our Site hosts or our service providers, or other causes, such as natural disaster, governmental orders, or similar causes which are beyond our reasonable control.
OUR SITE, SERVICES AND ALL CONTENT AVAILABLE THEREIN ARE PROVIDED “AS IS” AND “AS AVAILABLE”, AND YOU USE THEM AT YOUR OWN RISK. WE PROVIDE ALL SERVICES WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, AND TO THE FULLEST EXTENT OF THE LAW, WE EXPRESSLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, INCLUDING ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY THAT ANY PART OF THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. WE MAKE NO WARRANTY REGARDING THE QUALITY OF ANY PART OF THE SERVICES OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT.
WE, INCLUDING OUR AFFILIATES, AND EACH OF OUR RESPECTIVE OFFICERS, EMPLOYEES, AND OTHER PERSONNEL CANNOT BE RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD-PARTIES, AND YOU AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR, AND ASSUME ALL RISKS OF, YOUR INTERACTIONS WITH OTHER USERS OF OUR SERVICES. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING OTHER USERS OR THEIR CONDUCT. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SITE.
BY AGREEING TO OUR TERMS, YOU RELEASE US, AND OUR OWNERS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.
IF YOU ARE A CALIFORNIA RESIDENT, YOU EXPRESSLY WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR”.

Article 21 LIMITED LIABILITY
EXCEPT AS EXPRESSLY SET OUT IN THERE TERMS, IN NO EVENT WILL WE (INCLUDING OUR AFFILIATES, SUCCESSORS AND ASSIGNS, AND EACH OF OUR AND THEIR RESPECTIVE OFFICERS, EMPLOYEES, AGENTS, AND OWNERS) BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOST DATA, LOST PROFITS, OR FOR SERVICE INTERRUPTIONS, HOWEVER ARISING, AND WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, WHICH ARISE OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF THE REMEDIES UNDER THESE TERMS FAIL OF THEIR ESSENTIAL PURPOSE.
OUR TOTAL AGGREGATE LIABILITY TO YOU ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS SHALL NOT EXCEED (A) ANY UNDISPUTED AMOUNTS PAID TO US FOR WHICH A CLAIM ARISES; OR (B) ONE HUNDRED DOLLARS, WHICHEVER IS GREATEST.
EXCEPT AS EXPRESSLY SET OUT IN THERE TERMS, WE WILL NOT BE LIABLE TO YOU FOR ANY COMPENSATION, REIMBURSEMENT, OR DAMAGES ARISING IN CONNECTION WITH YOUR INABILITY TO USE THE SERVICES OR ANY OTHER PART OF THE SITE OR ANY CONTENT AVAILABLE THEREIN AS A RESULT OF SUSPENSION OR TERMINATION OF YOUR ACCOUNT OR ACCESS TO THE SERVICES, OR FOR ANY UNANTICIPATED OR UNSCHEDULED DOWNTIME, UNAVAILABILITY OR INOPERABILITY OF THE SERVICES FROM ANY CAUSE BEYOND OUR REASONABLE CONTROL.
LIMITATIONS OF LIABILITY OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES MAY NOT APPLY BY LAW WHERE YOU RESIDE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

Article 22 Indemnity
The Company shall not be liable for any damages incurred by the Member in connection with the use of any of the services provided free of charge.

You agree to defend, indemnify, and hold us (including for the purposes of this section, our affiliates, subsidiaries, parents, successors and assigns, and each of our respective officers, employees, agents, or owners) harmless from any claims, actions, suits, losses, costs, liabilities and expenses, including reasonable attorneys’ fees, relating to, or arising out of, or in any way connected to, your access or use of the Services or any Content available therein, including but not limited to (a) your breach of the Terms, the Rules of Acceptable Use, or any document or policy incorporated by reference into these Terms; (b) your use or misuse of, or access to, the Services or Content available therein; or (c) any third-party website or services which is linked to our Services. Notwithstanding your obligation to indemnify us, we will have sole control of the defense to any claim brought against us, in which case you agree to assist us and cooperate in the defense to the claim.

Article 23 Disclaimer

The Company shall be exempted from liability for the provision of the Services if it can not provide the Services due to natural disasters or force majeure. The Company shall not be liable for any disruption in the use of the Service due to the cause of the Member. The Company shall not be held responsible for the contents of the information, data, facts, credibility, and accuracy of the Member in Service.

Article 24 Competent Court

If a lawsuit is filed against a dispute arising from the use of the Services, the court of competent jurisdiction over the headquarters of the Company shall be the court of competent jurisdiction.

Article 25 Severability
Except as otherwise stated in these Terms, if a court of competent jurisdiction finds that any provision of these Terms, or compliance by any of the parties with any of its provisions, is unlawful or unenforceable, the provision will be modified to the extent required to make it lawful and enforceable and effect the intent of the parties. If such modification is not possible, the unlawful or unenforceable provision will be severed from the Terms and the remaining provisions will remain in full force and effect to the maximum extent consistent with applicable law.

Article 26 Questions, Comments & Support
If you have any questions or comments about these Terms or Services, please email RINGLE support by email at contact@ringleplus.com. You can receive our current mailing address and phone number for any questions by emailing support.

Article 27 SPECIAL NOTICES
For Users Outside the United States: We strive to create a protected community with consistent standards for everyone, but we also respect local laws. The following provisions apply to users and non‐users who interact with us and the Services outside the United States:
You consent to having your personal data transferred to and processed in the United States. If you are located in a country embargoed by the United States, or are on the U.S. Treasury Department's list of Specially Designated Nationals you agree that you will not engage in commercial activities through our Services (such as advertising or payments) or operate any application or website in connection with our Services. You may not use our Services if you are prohibited from receiving products, services, or software originating from the United States.
For California Users: Under California Civil Code Section 1789.3, California users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at +1(916) 445-1254 or +1(800) 952-5210.

OUR POLICIES AND GUIDELINES
Our Terms incorporate the following:
our Lessons Policy, which governs lessons with tutors, as well as lesson cancellations, changes, credits, and refunds;
our Privacy Policy, which governs how we collect and use your personal information;
our Copyright & Intellectual Property Policy, which governs how we deal with Content that is alleged to infringe any third-party’s rights; and
our Community Guidelines Policy, which governs how we expect and require our users to interact with others.