How can I solve Zoom issues?

💡 Zoom Audio Issues

If Zoom audio is not working, click the [Join Audio] button on the bottom-left corner of the Zoom window.

• The headphone icon indicates that the audio is not connected. Click [Join Audio] to connect to the audio.
• If the audio is muted after being connected, click [Unmute].
• If your mic button has no red slash through it (as in the last icon in the image), your microphone is on and working properly.

🎧️ When using a headset

If you are using a headset, join audio first before connecting your headset.

🎥 Zoom Recording

1. If you have opted for audio-recording (while setting your lesson style), only the audio will be recorded and provided for review.

2. Please note that the [●] mark on the Zoom window and the voice saying “Recording in progress” is due to the default setting of the Zoom client. Your face or screen will NOT be recorded.

⚠️ Ringle does NOT offer any screen recordings but ONLY audio recordings.