Hello, this is the Ringle Customer Experience Team.

On April 30, 2024, the booking page and profile page will be updated to make it easier to find and book your desired tutor. This update is designed to help students effectively select tutors that match their English learning goals.

Tutor Curation on the Booking Page

1. Change in Tutor Display Order: Based on the profile information you provided, tutors with strengths aligned with your English learning goals will be recommended first. A tutor's lesson strengths are reflected through AI analysis of their profile information, ratings, and reviews.
2. Tutor Recommendation Explanation: Ringle will provide keyword-based explanations for why a particular tutor is recommended. Additional information on the top 3 tutors' strengths and review keywords for your selected time will be provided.
3. However, if you apply the "Favorite Tutors only" filter, tutor category filter, or if your English learning goal information is not saved, the general tutor list will be displayed.

Profile Page

1. Revamped English Learning Goal Options: The English learning goal options have been revised. Previously, you could select up to 5 goals, but now you can select only one goal to facilitate more accurate tutor matching.
2. Accordingly, any previously saved English learning goals will be reset. Please re-select your goal from the updated options to receive tutor recommendations based on your new selection.

Ringle will continue to strive to provide a more effective and personalized English learning environment for our students. If you experience any inconvenience while using the updated features or have any questions, please contact the Ringle Customer Experience Team.

Thank you.

The Ringle Team